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What is Friendly Robots?Friendly Robots is a commercial-grade autonomous vacuum cleaner designed for commercial real estate and hospitality environments. It primarily serves carpeted open spaces and hallways, cleaning up to 100,000 sq. ft. per day at a rate of 4,000–5,000 sq. ft. per hour.
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What types of flooring does it clean?The robot is optimized for carpeted surfaces. It can perform dry sweeping on hard floors but is not designed for fine dust collection. Attachments for improved hard floor performance are in development.
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Where are Friendly Robots manufactured?The robots are manufactured in Oakland, California, USA.
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Where has it been deployed?Currently used in office buildings and coworking spaces in Oakland, California.
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What is the monthly cost?Standard pricing is $2,499/month, which includes transportation and service.
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Does it avoid humans and obstacles?Yes, when operating autonomously, the robot uses advanced sensors to detect and avoid people and obstacles. In teleoperation mode, navigation is the user's responsibility.
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Does it work when people are moving around?Yes, it functions in areas with light to moderate foot traffic. In highly crowded spaces, it may pause frequently.
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Does it follow a predefined cleaning path?Yes, paths are mapped and stored during setup, allowing consistent, repeatable coverage.
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Will it still work if furniture is moved?It depends on the extent of the changes. Minor shifts are manageable; large rearrangements may require re-mapping.
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How close does it get to edges?In normal mode, 6 inches; in edge-cleaning mode, it gets flush with edges.
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What is the cleaning productivity rate?Approximately 5,000 sq. ft. per hour; actual performance may vary based on room layout.
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What size debris can it pick up?It can handle small debris like beads, popcorn, small fries, and cocktail toothpicks.
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Is it more effective than a regular vacuum?Yes, it operates slowly and methodically to ensure thorough cleaning. It functions like a commercial vacuum with added autonomy.
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Does it use a beater bar?No, it uses a roller brush to agitate and collect debris.
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Does it use a HEPA filter?Yes, it is equipped with a HEPA filter for improved air quality.
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Does it kick up dust?Some dust may be kicked up during cleaning, similar to traditional vacuums.
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How do you operate the robot?Connect to its Wi-Fi access point and access the control interface via a web browser.
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How does it move between floors?It requires elevator access; it cannot navigate stairs on its own.
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Can it be transported up/down stairs?No, it must be moved using an elevator.
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Can I use it in multiple buildings?Yes, this can be arranged as part of your service contract.
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How much does it weigh?Approximately 175 lbs.
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Am I charged extra for transportation?Transportation costs are included in the monthly service fee.
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Where is the dustbin and how do I empty it?The dustbin is located at the back of the robot. It requires unscrewing a few screws to remove and empty into trash bags.
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Who is responsible for emptying the bin?Typically, the custodial staff responsible for deployment handles this task.
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What if something breaks?Friendly Robots provides on-site repairs and component replacements as part of the service model.
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How do you replace filters, bristles, wheels, etc.?All consumables and components are serviced and replaced by Friendly Robots.
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What’s the turnaround time for servicing?Typically, within one business day.
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What if the robot gets stuck?You can teleoperate the robot back to its last working position or contact Friendly Robots for remote support.
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Do the cameras record video?No, video is not stored. The system uses computer vision to map the area without recording video. Live streams may be enabled for remote support if needed.
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Does it have Wi-Fi or use cellular networks?Yes, it has Wi-Fi capability. It does not use cellular networks.
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What if I spill a drink on it?The robot is splash-proof but may suffer damage from large spills or full submersion.
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How does the robot know where it is?It uses SLAM (Simultaneous Localization and Mapping) technology and visual landmarks to localize itself in real time.
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How is the map stored without video?Visual data is abstracted into geometric features (e.g., door frames, lighting changes), not as video files.
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What is SLAM?A mathematical framework that allows robots to create a map of an environment while simultaneously tracking their location within it.
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How do you prevent static electricity?The robot is equipped with anti-static strips to reduce static charge buildup.
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Will it damage floors or carpets?No, it features non-marring wheels designed to be safe for commercial flooring.
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How is Friendly Robots different from a cleaning crew?It delivers consistent daily vacuuming with detailed reporting, enhancing the efficiency of janitorial operations and enabling staff to focus on people-oriented tasks.
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How does it benefit workers?The robot reduces repetitive and physically demanding tasks, allowing workers to focus on higher-value, customer-facing responsibilities.
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How do I get started?Contact haoranxu@friendlyrobotscompany.com. After an initial consultation and site visit, a trial period can be arranged, followed by a full-service contract if satisfied.
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How does the cost of a long-term lease or purchase compare to manual labor or month-to-month plans?The following chart breaks down cost scenarios based on different operation models (manual vacuuming, monthly rental, lease, or purchase) and usage levels (4 or 8 hours per day). It illustrates the cumulative cost over time, showing how leasing or purchasing equipment can dramatically reduce labor and operational costs—especially with extended daily use. 💡 Over 3 years of use, even at 4 hours/day, purchasing the equipment (with added warranty coverage) is less than half the cost of continued manual labor or short-term rentals. The ROI is even stronger at higher utilization rates.
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